Refund policy

Effective Date: February 2025

Thank you for shopping with BlurVik.
We are committed to providing high-quality fashion products and a smooth shopping experience. Please read our policy carefully before placing an order.

1. Returns

At this time, BlurVik does not accept returns.

Returns are not accepted for reasons including, but not limited to:

  • Change of mind after purchase

  • Incorrect size, color, or product selected

  • Personal preference regarding fit, fabric, or style

  • Delivery delays caused by courier partners or customs

  • Promotional or discounted items

We encourage customers to review product details, size charts, and images carefully before ordering.

2. Refunds

All purchases made on BlurVik are non-refundable.

Refunds will not be issued in the following situations:

  • Incorrect or incomplete shipping information provided by the customer

  • Customer unavailable at the time of delivery

  • Refusal to accept the parcel

  • Delays caused by logistics partners, customs, or external factors

  • Customer no longer wishes to keep the product

Please ensure all order details are correct before completing checkout.

3. Damaged or Defective Products

Your satisfaction is important to us 💙
If your product arrives damaged or defective, we will resolve the issue.

To request support:

  • Contact us within 24 hours of delivery

  • Email support@blurvik.shop

  • Provide clear photos or videos of the issue along with your order number

After verification, we will arrange a replacement of the same product at no additional cost.
Refunds are not provided for damaged or defective items.

4. Order Cancellations & Changes

Once an order is successfully placed, it cannot be cancelled or modified.
Please double-check your order details before confirming payment.

5. Product Appearance Disclaimer

Slight variations in color, texture, or print may occur due to:

  • Screen and display differences

  • Lighting used during photography

  • Minor manufacturing variations

These differences are normal and are not considered defects.

6. Customer Responsibility

Customers are responsible for:

  • Providing accurate shipping details

  • Selecting the correct product and size

  • Ensuring availability to receive the order

BlurVik is not responsible for losses caused by customer-provided errors.

7. Contact & Support

📧 Email: support@blurvik.shop
🕒 Response Time: 24–48 business hours (Monday–Saturday)

Final Agreement

By placing an order on BlurVik, you agree to this Return & Refund Policy.
Thank you for trusting BlurVik and supporting our brand 🤍